ABOUT OUR BRAND
Shipping Policy
At LEÓN ÁGUILA, we are committed to providing you with a seamless shopping experience. Below is our detailed shipping policy to ensure transparency and compliance:
Shipping Methods and Costs
We offer multiple shipping options to suit your needs:
-
Standard Shipping: Transit time (days) within 2-7 business days (Mon - Sat).
- Cost: Free Delivery
-
Expedited Shipping: Delivery within 2-3 business days.
- Cost: Free Delivery
- Order cut off : 2:00 PM (Local Time)
- Handling time (days): 1 - 3 (Mon - Fri)
-
Overnight Shipping: Next business day delivery for orders placed before 12:00 PM [ Local Time Zone].
- Cost: Free Delivery
Shipping rates are calculated based on the order weight, dimensions, and delivery location. Any applicable rates will be displayed during checkout.
Delivery Locations
We ship to the following regions:
- EUROPE - FREE SHIPPING
- UNITED KINGDOM - FREE SHIPPING
- ASIA
- AMERICA
Order Processing Time
- Orders are processed Monday through Friday, excluding holidays.
- Standard processing time is 1-3 business days.
- You will receive a confirmation email with tracking details once your order is shipped.
Shipping Restrictions
- Some items may have shipping restrictions due to local regulations. These restrictions will be noted on the product page.
- In rare cases, delays may occur due to unforeseen circumstances (e.g., weather, customs).
Tracking Your Order
Once your order ships, you will receive a tracking number to monitor its progress. You can track your order in your account and you will also receive a tracking link sended to your e-mail adress.
Lost or Delayed Shipments
If your package is delayed or lost, please contact our support team at leonaguilabrand@hotmail.com with your order details. We will work with the carrier to resolve the issue promptly.
Returns and Exchanges
For information on returning or exchanging items, please visit our Refund Policy page
For any additional questions regarding shipping, feel free to reach out to us at leonaguilabrand@hotmail.com